Terms & Conditions

TERMS & CONDITIONS

About Us
We are GROOVETHINK LLC, located in the United States at 4827 S Fern Cir, Wichita, KS 67217, United States. Our site is groovethink.com.

Contact Us
Email: support@groovethink.com
Mailing Address: 4827 S Fern Cir, Wichita, KS 67217, United States.

Contacting You
We’ll email you at the address you shared with your order (or call if necessary).
“Writing” includes email communication.

TERMS AND CONDITIONS WHEN YOU ORDER OUR PRODUCTS

1. Our contract with you with respect to your order (the “Contract”)
1.1. What these terms cover. These are the terms and conditions on which we supply products to you.
1.2. Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the Contract, what to do if there is a problem, and other important information. If you think that there is a mistake in these terms or require any changes, please contact us to discuss.
1.3. How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
1.4. If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the product. This might be because the product is out of stock, due to unexpected limits on our resources, because we have identified an error in the price or description, or because we are unable to meet a delivery deadline you have specified.
1.5. Your order number. We will assign an order number to your order and tell you what it is when we accept your order. Please include this number whenever you contact us about your order.

2. Our products
2.1. Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we make every effort to display colors accurately, we cannot guarantee that your device’s display will accurately reflect the color of the products.
2.2. Product packaging may vary. The packaging may differ from that shown on our website.

3. Your rights to make changes
If you wish to make a change to your order, please contact us. We will inform you if the change is possible and whether it affects the price or delivery time.

4. Our rights to make changes
We may make minor changes to products to comply with laws or regulations. We may also make more significant changes to these terms or the product, but we will notify you and you may choose to cancel your order and receive a refund.

5. Providing the products
Delivery costs will be displayed on our website. We will inform you of delivery timelines during checkout.
We are not responsible for delays outside our control but will inform you if such events occur. If the delay is substantial, you may cancel and receive a refund.
If you are not at home when the product is delivered, you will receive instructions on how to collect or reschedule delivery.
If you fail to rearrange or collect your order, we may charge storage and additional delivery costs.

6. Refunds and your rights to end the Contract
If you are dissatisfied with a product, we will refund the product cost (excluding shipping) within 14 days of shipment. Refund requests must be made by email or phone.
You can always end your Contract with us depending on what you bought, whether there is an issue, and when you decide to end the Contract.
You do not have the right to return products sealed for hygiene purposes once opened.
For most goods, you have 14 days after receipt to change your mind and request a refund.

7. How to end the Contract
To end the Contract, visit our website to cancel your order or email support@groovethink.com with your name, address, and order details.

8. Price and payment
Prices are shown on the website at the time of order. All taxes and fees are displayed at checkout.
If we find a pricing error, we will contact you for confirmation before proceeding.
If you believe an invoice is incorrect, contact us promptly. No interest will be charged until the issue is resolved.

9. Our responsibility for loss or damage suffered by you
We are responsible for foreseeable loss or damage caused by our negligence or breach of contract, but not for losses that are unforeseeable.

10. How we use your personal information
We will only use your personal information as described in our Privacy Policy.